Privacy Policy
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Vinera Hub Privacy Policy
Effective Date: 01/10/2021
This Privacy Policy ("Policy") describes how Vinera Hub ("we," "our," "us") collects, uses, and shares your personal data when you access and use our website, mobile applications, and other services (collectively, "Services"). By using our Services, you agree to the collection and use of information in accordance with this Policy.
Account Registration: When you create an account with us, we collect personal information such as your name, email address, phone number, and password.
Profile Information: You may choose to provide additional information such as a profile picture, biography, and preferred wine regions. This enhances your experience with our Services.
Transactions and Payment Information: When you book a tasting or tour, we collect payment and billing data including credit card details to process your purchase.
Communications: We collect data when you reach out to our support team or respond to our communications.
Usage Data: We gather information about your interactions with our platform — such as pages visited and links clicked.
Device Information: We collect data like IP address, device type, browser, and operating system.
Cookies: See our Cookie Policy for how cookies and similar technologies are used to improve your experience.
Social Media: If you link social accounts, we may receive public profile data from those services.
Third-Party Tools: We may supplement our records with data from trusted partners or service integrations.
Provide and Improve Services: For bookings, personalized experiences, customer support, and platform enhancements.
Communications: To notify you about account updates, new features, and service changes.
Marketing: With your consent, we may send promotions or wine travel recommendations tailored to your preferences.
Security: To detect abuse, protect user accounts, and ensure safe interactions.
Compliance: To meet legal obligations or enforce our terms.
With Experience Hosts and Vendors: To fulfill your bookings and coordinate services.
Service Providers: We share necessary information with processors for billing, analytics, and operations.
Legal Disclosures: We may disclose information if required by law, regulation, or to protect Vinera Hub or its users.
Business Transfers: In the case of a merger or acquisition, your data may be transferred to the new entity.
Access and Correction: Update your data via your profile or contact us.
Data Portability: Request a copy of your information in a portable format.
Deletion: Ask to delete your data, subject to legal limits.
Opt-Out: Unsubscribe from marketing emails anytime.
Cookie Preferences: Manage your cookies in browser settings.
We use encryption, firewalls, and access controls to safeguard your data. While we strive to protect your information, no system is 100% secure.
Your data may be transferred to and stored in countries outside of your own, including those without equivalent data protection laws. By using our Services, you consent to these transfers.
We retain personal data as long as necessary for business or legal purposes. When no longer needed, data is securely deleted or anonymized.
Our platform is intended for users 18 and older. We do not knowingly collect data from minors under 18. If we learn that a child has submitted data, we will delete it promptly.
We may update this Policy to reflect changes to laws or our services. Updates will appear on this page with a new "Effective Date." Please review it periodically.
For questions or concerns about this Policy or your personal data, please contact:
Vinera Hub
Email: info@vinerahub.com
Website: www.vinerahub.com
